Question 1

What services does Rostel High-Tech offer?

Accepted Answer

We offer 5 service pillars: Design & Branding (logo, brand guidelines, UI/UX), Web & Mobile Development (showcase sites, e-commerce, applications), Cybersecurity (audit, training, RoxShield), AI & Automation (chatbots, workflows, RostelFlowAI) and Digital Marketing (SEO, social media, advertising).

Question 2

How much does a website cost at Rostel High-Tech?

Accepted Answer

Our rates vary depending on project complexity. Pack Nova (showcase site) starts at 150,000 FCFA, Pack Velox (advanced site + SEO) at 600,000 FCFA, and Pack Orbis (custom solution) is tailored to your specific needs. Every quote is free and personalized.

Question 3

What is the typical project timeline?

Accepted Answer

A showcase website takes an average of 2 to 3 weeks. An e-commerce site or custom web application requires 4 to 8 weeks. Complete branding projects (logo + guidelines) are delivered in 1 to 2 weeks. We define a precise schedule from the project start.

Question 4

Do you only work in Senegal?

Accepted Answer

No, we work with clients across Francophone Africa: Senegal, Côte d'Ivoire, Cameroon, Gabon, Congo and beyond. Everything is done remotely — video calls, WhatsApp and email. We also have clients in Europe and North America.

Question 5

What is RoxShield?

Accepted Answer

RoxShield is our human cybersecurity platform. It offers realistic phishing simulations, gamified micro-trainings (5-10 min) and a dashboard that measures your organization's human risk score. Designed for the African context, it is currently in MVP phase.

Question 6

Do you offer post-delivery maintenance?

Accepted Answer

Yes, we offer maintenance contracts including security updates, bug fixes, minor content changes and performance monitoring. Support is available via email, WhatsApp and phone Monday to Friday.

Question 7

What does a project with Rostel High-Tech look like?

Accepted Answer

Our process follows 4 steps: 1) Discovery — we analyze your needs and goals. 2) Design — mockups, wireframes and validation. 3) Development — technical build with regular checkpoints. 4) Delivery — testing, training and deployment. You have a single point of contact throughout the project.

Question 8

What payment methods do you accept?

Accepted Answer

We accept bank transfers, Wave, Orange Money and Free Money. Payment is typically made in 2 to 3 installments: a deposit at start, a payment upon mockup approval, and the balance at delivery.

Question 9

Do you do SEO (Google ranking)?

Accepted Answer

Yes, SEO is integrated into all our web projects: optimized structure, meta tags, sitemap, fast loading times, JSON-LD structured data. We also offer advanced SEO support (content, backlinks, Google Business Profile) as an option.

Question 10

How do I request a quote?

Accepted Answer

It's simple and free: go to our Contact page, describe your project and we'll get back to you within 24 hours with a detailed proposal. You can also reach us on WhatsApp at +221 78 631 95 59 or by email at contact@rostelhightech.com.

Frequently Asked Questions

Frequently Asked Questions